Month: January 2018

Customer Service Revamped – Johnson Consulting Group

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Those of you that had the chance to listen to Jake Johnson speak at our 2018 Annual Conference, we learned how to optimize the customer experience and how to create and maintain a superior culture of service. Jake recently shared a blog post with me that you may find as an interesting read. > FAILURE … Read more

CCFW Annual Conference Banquet Dinner Entertainment

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Who remembers the good time at the Banquet Dinner last April…we weren’t aware so many of you had fancy feet! Are you ready for more fun this year? Since we are in Scottsdale, land of NO SNOW, we are planning a fun evening outdoors with lawn games, heaters for us thin blooded folks, prizes, great … Read more