Heather 
Dear CCFW Members and Suppliers, I just returned from our planning meeting at the Westin Verasa in Napa, CA and I can confirm that our team found a five-star location and have put together our best ever convention line-up of speakers that will support our personal development, mission and operations. We also booked a golf … Read more
CLINTON, NC – August 13, 2018 – Aftercare.com, the automated follow up program for funeral homes and cemeteries, today announced they are expanding into Canada. Aftercare.com has grown to serve firms in all 50 states and adding the ability to serve Canada further demonstrates their commitment to giving funeral professionals an effortless way to stay … Read more
Date: 13 August 2018 PLOTBOX OPENS THIRD OFFICE IN THE US Following the opening of their Boston office earlier this year, which included 4 new roles, PlotBox is delighted to be further expanding and have now established a new base in Austin, Texas. CEO, Sean McAllister says “We’re delighted to be seeing the business go … Read more
Cold Spring, Minn. – (May 9, 2018) – Coldspring® – the leading quarrier and fabricator of natural stone in North America – announces its Milbank operations in Milbank, South Dakota, have received Gold-level ANSI/NSC 373 Sustainable Production of Natural Dimension Stone certification. Developed in accordance with American National Standards Institute (ANSI) guidelines, the rigorous and … Read more
Another conference has come and gone, and this may have been the best conference to date (or so we were told). Our annual conference focuses on education, hospitality and building relationships with our peers. Here’s a recap of the event! Education The 2018 educational focus was creating exceptional customer service, building successful businesses and the importance … Read more
Those of you that had the chance to listen to Jake Johnson speak at our 2018 Annual Conference, we learned how to optimize the customer experience and how to create and maintain a superior culture of service. Jake recently shared a blog post with me that you may find as an interesting read. > FAILURE … Read more
Who remembers the good time at the Banquet Dinner last April…we weren’t aware so many of you had fancy feet! Are you ready for more fun this year? Since we are in Scottsdale, land of NO SNOW, we are planning a fun evening outdoors with lawn games, heaters for us thin blooded folks, prizes, great … Read more
Article written by Neil Sherrin, Head of Marketing with PlotBox Calling all Catholic Diocesan cemeteries! Does your staff spend their days duplicating data entry, taking hours to pull together reports, looking up records or colouring in maps? If you answered yes you’ve got a problem! Throughout this article we are going to highlight how these … Read more
To our Priests, Catholic Cemetery and Funeral Service Professionals and Cemetery and Funeral Service Community: Greetings from sunny Scottsdale Arizona. Did you know that we have over 300 sunny days per year? Now that I have your attention, I want to take this opportunity to thank our members and suppliers who have already registered for … Read more
In our modern world, digital technology has changed the way we network and communicate. Colleagues can collaborate with each other despite geographical location and new products/innovations can reach customers with lightning speed. Despite clear advantages of digital communication, it is a mistake to assume that face-to-face networking and communication are losing value. This is why … Read more